Document
KYC, contracts, branch-to-branch, internal mail.
- Allowed
- Envelopes, Folders, Signed paperwork
- Not allowed
- Cash, Original ID cards
klik · Parcel
Send a parcel anywhere in Addis Ababa.
From 80 ETB. Pickup in about 30 minutes. Delivered under 90 minutes. Document, medical, cloth or food, sealed and signed for at handover.
- 30 minpickup window
- 90 mindelivery cap
- Photo evidence at pickup and drop
- 24/7 dispatch via 664
Three steps
Right on time.
Step 01
Open klik
Tap Send a parcel inside the app.
Step 02
Add pickup and drop-off
Pin both points. We confirm the route and pricing.
Step 03
Declare the item
Choose document, medical, cloth or food. Anything from the prohibited list is rejected at pickup.
Step 04
Pay with Telebirr
Photo evidence at pickup and signed handover at drop-off, every time.
What you can send.
Four item types covered. See prohibited items for the full list of things we cannot move.
Medical
Sealed, signature on delivery. Prescription delivery handled via the consumer pharmacy line.
- Allowed
- Sealed packages, Lab samples
- Not allowed
- Controlled substances, Unsealed Rx items
Cloth
Laundry, alterations, returned items between branches.
- Allowed
- Bagged garments, Tagged returns
- Not allowed
- High-value individual items > 5,000 ETB
Food
Restaurant pickups outside the marketplace. Hot bags available on request.
- Allowed
- Sealed containers, Bagged orders
- Not allowed
- Alcohol, Raw cuts that need cold chain
Frequently asked
Answers, fast.
How much does a parcel cost?
From 80 ETB. The base is 50 ETB plus 30 ETB per km, up to 10 kg. As an example, Bole to Piassa is roughly 200 ETB. The klik app shows your final price before you confirm.
How fast is pickup?
A klik rider is at your pickup location within about 30 minutes of confirmation, with delivery under 90 minutes for typical cross-city routes.
Is there proof of delivery?
Yes. The rider records a photo at pickup and a signed handover at drop-off, both visible inside the klik app.
What can I send?
Documents, medical items, cloth and food. See the prohibited items list for the things we cannot move, including cash, controlled substances and items above 10 kg.
Do you handle scheduled or recurring pickups?
Yes for businesses. See klik Business for postpaid invoicing, SLA reporting and a dedicated account manager.
Download the klik app
Get klik. Get going.
Food, groceries, parcels, gifts and more, delivered across Addis Ababa.
Or call 664 to order over the phone.
